HBO Max: Stream TV & Movies App Reviews

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Cant get this to work

I have the renew/relink bug. I havent been able to get past it and watch anything. Why do you have to renew a brand new subscription?

Denial of Service

Very dis-appointed with this app/HBO? Renewed my subscription so Im paying full price and wanted to watch GOT on my Apple TV but was told "NO PLAYBACK" Waste of my good money!

Cant stay connected to Chromecast

The app keeps loosing connection with my chromecast, which makes it hard to play/pause or turn subs on. The app seems to get terminated once the phone locks.

Worst app ever

I had signed up for HBO yesterday on my roku. After I had started my free trail I decided to get this app. When I signed in it said "restart NOW" even though I already paid..... I thought they need to update their data bases but after 2 days it says the same thing. At least they have decent shows.

DISAPPOINTED

I truly thought that HBO NOW was the best subscription-tv service out there, but turns out that if you’re abroad US, you just can´t use it or watch the videos, but yeah, they still keep on with your free trial on even though you can´t use it. Really disappointed.

What he/she said

I was on the fence about getting this app. I was worried I’d have similar problems — and I do! I downloaded the app, registered and subscribed, and can’t watch a single thing. HBO Now tells me “Entitlement Error.” And asks me to “restart/renew" my subscription. But I just subscribed! Complete garbage. I’m incredibly disappointed. What’s more, HBO’s advertising this app ALL over Xbox 360 and Xbox One right now! How in the world can you advertise a broken product?! I’m embarrassed for HBO.

Not understanding all these negative reviews??

It logs in fine. Does request I log back in at random times coming back to the app but this could be a security feature. The screen quality is excellent running on our Samsung smart tv as well as the iPads and iPhones. No issues yet and Ive had this for weeks now. Makes me wonder how many of these negative reviews are user error.

Dont listen to the negativity

I give 4 stars because, true, its not as user friendly as it could be. There are a couple bugs. But all the negative reviews Ive read are misleading. It took me about 14 seconds to figure out how to navigate the app. Also, I use chromecast and there are no major issues getting it onto my tv. The only negatives are as follows... Yes, when the app first opened immediately after signing up it said subscription not found. Oh no. I had to click a button to reconnect. Horrible, I know. Then there is an issue with the remote on my phone to the chromecast. When the phone times out and I have to power it back on, the remote is gone and it doesnt register that Im watching a show. Simply go back to home and click the cast icon. Click the show title and the remote comes back. Not a deal breaker if you ask me. I realize some people demand perfection but its the apps issue, not the service. Im keeping up with game of thrones and I can watch the episodes of True detectives and eastbound and down that Ive missed. Plus many other things I havent even gotten into or thought of yet. Bottom line, you get a free month. If you dont like it, cancel. But you will. Unless youre a whiney, picky, C U Next Tuesday. Enjoy!

Needs to be fixed

ChromeCast keeps crashing on this app. Really annoying.

Weak offering for $15/month

Stuttering playback, doesnt track which episodes youve watched, and makes you watch a commercial for something youve already bought. Its like theyre not even trying. Or theyre trying to be annoying. Either way, its pretty clear that HBO hates you.

Hated it

Doesnt work. Cost too much. I hope deleting it will make it where it wont charge me anymore.

More availability!

App works fine on computer and iPhone.. But I want to use it on my tv without having to hook my laptop up. Please make this app available on smart tvs, xbox and every other app systems like HBO GO is. We dont have a cable provider and just use internet so HBO GO is not an option. HBO NOW should be exactly the same as GO just for non cable users.. This is a paid subscription app please make it more available to your customers!

Horrible

I could not log in even though I started my free trial. I gave up and deleted the app and canceled auto continuation.

It works just fine

Unless youre trying the 1day trail. Stop being cheap and pay for the service. Thats what I did and I have NO problems. Or upgrade youre crappy Internet. Thanks HBO!!!

Works everytime

No issues at all, except a little glitchy for the first 20 seconds sometimes when it starts up. 5 stars so far

I had no problems

I downloaded and signed up yesterday on my iphone. I started watching GOT immediately. No issues.

Game of thrones

Great for watching game of thrones

Crap

Its got so much potential! But it freezes 5 seconds into every video and wont let me play anything. Frustrating!

Not bad

After reading the reviews I was very skeptical about trying this app but I decided wth why not? Im happy I did!! Ive watched multiple movies with no issue and the big plus was the Game of Thrones episodes and staying up to date with them. I have been able to use it with my Chromecast as well. Only problem I have is if I cant rewind while Im watching it on the chromecast. Until they fix that Ill stick with 4 stars.

Terrible App

This app is glitchy and messes up all the time

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